Trusted by forward-thinking teams
Customer health shouldn't be a guessing game
One renewal at risk.
No single view of account health.
One QBR to prep.
Hours pulling data from five different tools.
One expansion opportunity.
No data to back up the timing.
See your customer health, instantly
| Account | ARR | Health Score | Risk Signal |
|---|---|---|---|
| Acme Corp | $48k | 32 | Usage down 60% |
| Northwind | $36k | 48 | No login 14d |
| Contoso Ltd | $28k | 51 | Support tickets 3x |
| Fabrikam | $22k | 71 | Champion left |
How it works
Connect your CS stack
Plug in your CRM, support tools, product analytics, billing, and engagement platforms.
Ask @Bruin anything
Use Bruin on Slack, Microsoft Teams, Discord, or your browser. Ask questions in plain English.
Get instant CS insights
Health scores, churn risk, expansion signals, renewal forecasts — answers come in seconds.
Connect your favourite tools
Bruin plugs into the tools your team already uses — CRM, marketing, finance, product, support, and more.
+ 200+ integrations across every category
BRUIN FOR SLACK
AI data analyst in Slack
Slack is where questions live. So answers should too. Tag @Bruin: it will connect to your existing data stack and answer with context.
- Ask data questions
- Get trustworthy answers
- Make decisions with confidence
Made for every role on your CS team
VP of Customer Success
Portfolio health, NRR, team performance, strategy
Customer Success Managers
Account health, renewal prep, expansion signals
Renewals & Retention
Churn risk, renewal forecasts, save plays
Support Leaders
Ticket trends, resolution times, escalation patterns
CS Ops
Process efficiency, tool adoption, reporting automation
Onboarding
Time to value, adoption milestones, implementation health
Connects to everything your team already uses
Bruin plugs into your data stack — no engineering work required.
For Data Teams
Databases and warehouses
For Business Teams
Apps and tools you use daily
SECURITY & COMPLIANCE
Enterprise-Grade Security
SOC2 Type 2 certified with comprehensive security controls and audit capabilities.
Role-Based Access
Granular permissions
Audit Logs
Complete activity tracking
Single Sign-On
SAML 2.0 & OAuth
Encryption
AES-256 at rest & transit
Private Links
VPC peering support
Data Residency
GDPR compliant
Access Controls
IP whitelisting
Two-Factor Auth
Additional security layer
99.9%
Uptime SLA
24/7
Monitoring
SOC2
Type 2 Certified