Trusted by forward-thinking teams
Customer health shouldn't be a guessing game
One renewal at risk.
No single view of account health.
One QBR to prep.
Hours pulling data from five different tools.
One expansion opportunity.
No data to back up the timing.
See your customer health, instantly
| Account | ARR | Health Score | Risk Signal |
|---|---|---|---|
| Acme Corp | $48k | 32 | Usage down 60% |
| Northwind | $36k | 48 | No login 14d |
| Contoso Ltd | $28k | 51 | Support tickets 3x |
| Fabrikam | $22k | 71 | Champion left |
How it works
Connect your CS stack
Plug in your CRM, support tools, product analytics, billing, and engagement platforms.
Ask @Bruin anything
Use Bruin on Slack, Microsoft Teams, or your browser. Ask questions in plain English.
Get instant CS insights
Health scores, churn risk, expansion signals, renewal forecasts — answers come in seconds.
Connect your favourite tools
Bruin plugs into the tools your team already uses — CRM, marketing, finance, product, support, and more.
+ 200+ integrations across every category
BRUIN FOR SLACK
AI data analyst in Slack
Slack is where questions live. So answers should too. Tag @Bruin: it will connect to your existing data stack and answer with context.
- Ask data questions
- Get trustworthy answers
- Make decisions with confidence
Made for every role on your CS team
VP of Customer Success
Portfolio health, NRR, team performance, strategy
Customer Success Managers
Account health, renewal prep, expansion signals
Renewals & Retention
Churn risk, renewal forecasts, save plays
Support Leaders
Ticket trends, resolution times, escalation patterns
CS Ops
Process efficiency, tool adoption, reporting automation
Onboarding
Time to value, adoption milestones, implementation health