Are players submitting tickets in unsupported languages experiencing resolution times 4x longer than English-language tickets due to translation delays?
Segment ticket resolution time by submission language to quantify the support equity gap and build a business case for expanded localization support
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Bruin AI Data Analyst
Are players submitting tickets in unsupported languages experiencing resolution times 4x longer than English-language tickets due to translation delays?
Bruin connects to your Monitoring, Telemetry, Support Platform and runs the analysis automatically.
It tracks Resolution time by submission language, translation delay contribution, ticket backlog by language and delivers the answer in seconds — in Slack, Discord, Teams, or your browser.
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