Do accounts where more than 80% of users complete the certification training have NPS scores above 60 and usage 2x higher than untrained accounts?
Measures the impact of customer training on product adoption and satisfaction to optimize training programs.
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Bruin AI Data Analyst
Do accounts where more than 80% of users complete the certification training have NPS scores above 60 and usage 2x higher than untrained accounts?
Bruin connects to your Customer Success Platform, Product Analytics and runs the analysis automatically.
It tracks NPS by training status, usage lift from training, training completion rate and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
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