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Bruin
Bruin8:00 AM
Morning. Books closed.
$142k recognized. 1 mismatch needs a yes from you.
BucketPostedvs PlanNote
Recognized revenue$142k+2%On track
Stripe reconciliation$98k matched100%Clean
Pending journals$2.4kAcme mismatchCorrection drafted
Q-close runway6 daysPace is fine
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6 replies
Lisa Park
Lisa Park8:02 AM
@Bruin what's the Acme mismatch?
1
Bruin
Bruin8:03 AM
Renewal coupon mis-applied. Stripe $5,800, NetSuite $5,560. CSM is Nadia, pinged her in #cs. Approve the correction journal?
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James Chen
James Chen8:04 AM
@Bruin hold on, was this a contracted discount? Check the original SOW.
1
Bruin
Bruin8:06 AM
Pulled the SOW from DocuSign. 5% renewal discount approved Dec 12 by @Ryan. Coupon applied correctly, but our Stripe webhook fired before the discount landed in NetSuite. Race condition, not a billing error. Trace in #revops.
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Lisa Park
Lisa Park8:08 AM
@Bruin good catch. Fix the webhook and reprocess this one.
1
Bruin
Bruin8:10 AM
Webhook patched (5s grace window). Acme reprocessed: $5,560 booked. Re-running last 30 days for other affected journals, will post in #finance-board-prep when done.
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