Build me a dashboard showing sentiment scores extracted from customer call transcripts — with trending sentiment by account, flagging any account with negative sentiment in 3 consecutive calls.
Leverages call transcript analysis to detect sentiment deterioration trends that may precede churn or escalation.
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Bruin AI Dashboards
Build me a dashboard showing sentiment scores extracted from customer call transcripts — with trending sentiment by account, flagging any account with negative sentiment in 3 consecutive calls.
Bruin connects to your Communication Platform, CRM, Data Warehouse and builds the dashboard automatically.
It visualises Sentiment score, sentiment trend, negative streak count and delivers a live, interactive dashboard in seconds, no SQL or configuration needed.
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