Dashboard Use Cases/Customer HealthCustomer Success Manager

Build me an alert dashboard that flags any account whose weekly active users dropped more than 25% compared to their 4-week rolling average — with trend lines and CSM assignment.

Detects early-stage disengagement by monitoring usage drops against rolling baselines and routing alerts to the responsible CSM.

Metrics & KPIs

WAU currentWAU 4-week averagedecline percentageaccounts flaggedARR at risk

Required Data

Weekly active user countsaccount IDsCSM assignmentshistorical usage

Data Sources

Product AnalyticsCRM

Works with tools like

MixpanelAmplitudeHeapPendoPostHogSalesforceHubSpotPipedriveCloseCopper

How Bruin builds this

Bruin

Bruin AI Dashboards

Build me an alert dashboard that flags any account whose weekly active users dropped more than 25% compared to their 4-week rolling average — with trend lines and CSM assignment.

Bruin connects to your Product Analytics, CRM and builds the dashboard automatically.

It visualises WAU current, WAU 4-week average, decline percentage and delivers a live, interactive dashboard in seconds, no SQL or configuration needed.

Bruin AI Dashboards

Dashboard use cases across every team, from executive reporting to engineering velocity, marketing funnels to financial planning. Describe what you need, get a live dashboard in seconds.

Business AnalystCEO/FounderCFO/Finance DirectorCustomer Success ManagerData AnalystEngineering ManagerHR/People ManagerOperations ManagerProduct ManagerSupport ManagerVP of MarketingVP of Sales

Build this dashboard in seconds

Describe what you need in plain English. No SQL, no drag-and-drop, no waiting.