Build me a dashboard showing mean time to acknowledge (MTTA) and mean time to resolve (MTTR) broken down by incident severity (P1-P4), with alerting when P1 MTTR exceeds 60 minutes.
Tracks incident response effectiveness by severity level to ensure critical issues are detected and resolved within SLA targets.
Metrics & KPIs
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Bruin AI Dashboards
Build me a dashboard showing mean time to acknowledge (MTTA) and mean time to resolve (MTTR) broken down by incident severity (P1-P4), with alerting when P1 MTTR exceeds 60 minutes.
Bruin connects to your Engineering Platform, Communication Platform, Support Platform and builds the dashboard automatically.
It visualises MTTA by severity, MTTR by severity, Incident count by severity and delivers a live, interactive dashboard in seconds, no SQL or configuration needed.
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