Show me a dashboard of all NPS detractors from the last 90 days — with their verbatim feedback, account ARR, CSM assigned, and follow-up status — flag any detractor not contacted within 48 hours.
Ensures every NPS detractor receives timely outreach by tracking follow-up completion against a 48-hour SLA.
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Bruin AI Dashboards
Show me a dashboard of all NPS detractors from the last 90 days — with their verbatim feedback, account ARR, CSM assigned, and follow-up status — flag any detractor not contacted within 48 hours.
Bruin connects to your Support Platform, CRM and builds the dashboard automatically.
It visualises Detractor count, follow-up rate, average follow-up time and delivers a live, interactive dashboard in seconds, no SQL or configuration needed.
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