Dashboard Use Cases/Support & ServiceProduct Manager

Build me a dashboard breaking down CSAT scores by product area or feature, showing which parts of the product generate the most dissatisfaction and the trend over the last 6 months.

Links customer satisfaction data to specific product areas to guide product investment toward the highest-impact improvements.

Metrics & KPIs

CSAT by product areaDissatisfaction driversTrend by areaImprovement rate

Required Data

CSAT dataticket product tagsfeature mappingshistorical scores

Data Sources

Support PlatformProduct AnalyticsData Warehouse

Works with tools like

ZendeskIntercomFreshdeskHelp ScoutFrontMixpanelAmplitudeHeapPendoPostHogSnowflakeBigQueryRedshiftDatabricksClickHouse

How Bruin builds this

Bruin

Bruin AI Dashboards

Build me a dashboard breaking down CSAT scores by product area or feature, showing which parts of the product generate the most dissatisfaction and the trend over the last 6 months.

Bruin connects to your Support Platform, Product Analytics, Data Warehouse and builds the dashboard automatically.

It visualises CSAT by product area, Dissatisfaction drivers, Trend by area and delivers a live, interactive dashboard in seconds, no SQL or configuration needed.

Bruin AI Dashboards

Dashboard use cases across every team, from executive reporting to engineering velocity, marketing funnels to financial planning. Describe what you need, get a live dashboard in seconds.

Business AnalystCEO/FounderCFO/Finance DirectorCustomer Success ManagerData AnalystEngineering ManagerHR/People ManagerOperations ManagerProduct ManagerSupport ManagerVP of MarketingVP of Sales

Build this dashboard in seconds

Describe what you need in plain English. No SQL, no drag-and-drop, no waiting.