I need a dashboard that performs sentiment analysis on all support conversations, showing weekly sentiment trends, emerging negative themes, and correlations between sentiment drops and product releases.
Analyzes sentiment in support interactions to detect emerging customer frustration patterns and correlate them with product changes.
Metrics & KPIs
Required Data
Data Sources
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Bruin AI Dashboards
I need a dashboard that performs sentiment analysis on all support conversations, showing weekly sentiment trends, emerging negative themes, and correlations between sentiment drops and product releases.
Bruin connects to your Support Platform, Product Analytics, Engineering Platform and builds the dashboard automatically.
It visualises Avg sentiment score, Negative sentiment %, Emerging themes and delivers a live, interactive dashboard in seconds, no SQL or configuration needed.
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