Can I get a dashboard showing ticket distribution by category (bug, feature request, how-to, billing, account) with weekly trends, highlighting any category that spikes more than 25% week-over-week?
Analyzes support ticket categories to identify emerging issues and inform product and documentation improvements.
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Bruin AI Dashboards
Can I get a dashboard showing ticket distribution by category (bug, feature request, how-to, billing, account) with weekly trends, highlighting any category that spikes more than 25% week-over-week?
Bruin connects to your Support Platform, Product Analytics and builds the dashboard automatically.
It visualises Tickets by category, WoW change %, Spike alerts and delivers a live, interactive dashboard in seconds, no SQL or configuration needed.
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