Data Tasks/Create a ChartCustomer Success

Create a chart showing first response time.

Create a chart showing first response time. Bruin connects to your Intercom + BigQuery to create a chart of first response time, and returns a governed answer in plain English with the SQL and column-level lineage behind it. Ask in Slack, Teams, Discord, WhatsApp, or your browser.

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Metrics & KPIs

first response timeSLA breaches

Required Data

Ticket timestamps

Data Sources

IntercomBigQuery

How Bruin does this

Bruin

Bruin AI Data Analyst

Create a chart showing first response time.

Bruin connects to your Intercom, BigQuery, writes the SQL, and runs it for you, with column-level lineage behind every number.

It tracks first response time, SLA breaches and delivers the result in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.

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Get it done in seconds

Connect your data, ask the question, get the answer. No SQL needed.

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