Data Tasks/Slide Deck & PDFCustomer Success

Turn support ticket volume into a slide deck.

Turn support ticket volume into a slide deck. Bruin connects to your Zendesk + BigQuery to turn into a slide deck and PDF support ticket volume, and returns a governed answer in plain English with the SQL and column-level lineage behind it. Ask in Slack, Teams, Discord, WhatsApp, or your browser.

Metrics & KPIs

ticket volumebacklogresolution time

Required Data

Tickets

Data Sources

ZendeskBigQuery

How Bruin does this

Bruin

Bruin AI Data Analyst

Turn support ticket volume into a slide deck.

Bruin connects to your Zendesk, BigQuery, writes the SQL, and runs it for you, with column-level lineage behind every number.

It tracks ticket volume, backlog, resolution time and delivers the result in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.

Get it done in seconds

Connect your data, ask the question, get the answer. No SQL needed.

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