What percentage of NPS promoters (score 9-10) have shared a referral link, and can targeted referral prompts to promoters increase share rate from 8% to above 15%?
Identify and activate NPS promoters as referral advocates to increase program reach among the most satisfied customer segment.
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What percentage of NPS promoters (score 9-10) have shared a referral link, and can targeted referral prompts to promoters increase share rate from 8% to above 15%?
Bruin connects to your CRM, Analytics, Customer Support and runs the analysis automatically.
It tracks Promoter referral share rate, referral conversion from promoters, prompt effectiveness and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
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