Do customers who complete purchases via SMS conversational commerce (text-to-buy) convert at more than 20% of initiated conversations with AOV above $60?
Measure the effectiveness of SMS-based conversational commerce as a sales channel for direct text-to-order purchases.
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Bruin AI Data Analyst
Do customers who complete purchases via SMS conversational commerce (text-to-buy) convert at more than 20% of initiated conversations with AOV above $60?
Bruin connects to your Marketing Platform, E-commerce Platform, Customer Support and runs the analysis automatically.
It tracks Conversation-to-order rate, AOV, customer satisfaction score and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
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