Are customers rating our pricing as 'expensive' in post-purchase surveys despite being priced within 5% of the market median for our top 50 products?
Compare customer price perception survey data against actual competitive positioning to identify communication gaps.
Metrics & KPIs
Required Data
Data Sources
Works with tools like
How Bruin answers this
Bruin AI Data Analyst
Are customers rating our pricing as 'expensive' in post-purchase surveys despite being priced within 5% of the market median for our top 50 products?
Bruin connects to your CRM, E-commerce Platform, Data Warehouse and runs the analysis automatically.
It tracks Price perception score, actual price index, survey response rate and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
Related use cases
Price Elasticity of Top Sellers
For our top 50 SKUs by revenue, which ones showed more than a 10% drop in units sold after the last price increase of 5% or more?
Pricing & RevenueCompetitor Price Gap Analysis
On how many of our top 200 SKUs are we priced more than 10% above the lowest competitor price, and what is the estimated revenue impact?
Pricing & RevenueDynamic Pricing Revenue Uplift
Did our dynamic pricing rules generate at least a 5% revenue uplift on the 50 SKUs in the A/B test compared to static pricing over the last 4 weeks?
Bruin for e-commerce
Use cases across every team in your e-commerce business, from conversion funnels to inventory, marketing to customer lifetime value. One AI that speaks your data.
Get this answer in seconds
Connect your data, ask the question, get the answer. No SQL needed.