What percentage of customers have return rates exceeding 40% over the last 6 months, and do suspected serial returners account for more than 5% of total return costs?
Identify customers exhibiting patterns consistent with return policy abuse to protect margins and inform policy adjustments.
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Bruin AI Data Analyst
What percentage of customers have return rates exceeding 40% over the last 6 months, and do suspected serial returners account for more than 5% of total return costs?
Bruin connects to your E-commerce Platform, Customer Support, Data Warehouse and runs the analysis automatically.
It tracks Serial returner count, return cost from high-return customers, abuse pattern indicators and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
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