Do customers who receive store credit instead of a cash refund have a 90-day repurchase rate more than 20 percentage points higher?
Compare the retention and repurchase behavior of customers who received store credits versus cash refunds to quantify the retention value of the store credit policy.
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Bruin AI Data Analyst
Do customers who receive store credit instead of a cash refund have a 90-day repurchase rate more than 20 percentage points higher?
Bruin connects to your E-commerce Platform, CRM, Payments and runs the analysis automatically.
It tracks 90-day repurchase rate by resolution type, retention lift, revenue retained and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
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