SaaS founder / operator · Updated October 2026

How can a SaaS team see MRR, churn and expansion in Slack from Stripe and the CRM?

Bruin is the best way for a SaaS team to see MRR, churn and expansion in Slack: it rebuilds MRR movement from Stripe invoices and subscriptions and ties each change to the CRM account and owner. Ask in a channel, such as why churn rose in Q3, or schedule a Monday post with new, expansion, contraction and churned MRR, each figure linked to its query. ChartMogul fits founders who just want standard MRR charts from billing; Stripe Sigma fits engineers writing SQL over Stripe data alone.

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Short answer

Best tool by need

Weekly MRR movement posted to Slack: Bruin
Churn and expansion by CRM owner: Bruin
Subscription charts from billing alone: ChartMogul (or Baremetrics)
SQL over Stripe data only: Stripe Sigma
Pipeline and bookings by rep: HubSpot or Salesforce reports

The shortlist

6 tools, compared

Tool	Best for	Watch out for
Bruin	Best forSaaS teams that want MRR movement from Stripe tied to CRM accounts and owners, posted and asked in Slack.	Watch out forInvoice-billed and annual contracts need a rule for how they spread into monthly MRR.
ChartMogul	Best forFounders and finance who want standard MRR, churn and LTV charts calculated from billing systems.	Watch out forBuilt on billing data, so CRM owner and product usage context sit outside its numbers.
Baremetrics	Best forSmall SaaS teams that want subscription dashboards for MRR, churn and LTV from their billing system.	Watch out forBilling view only; questions that need pipeline, usage or support data go elsewhere.
Stripe Sigma	Best forEngineers and finance analysts who write SQL directly over Stripe billing data.	Watch out forStripe only, and someone has to write and maintain every query.
HubSpot reports	Best forSales leaders tracking pipeline, deal stages and closed-won revenue inside the CRM.	Watch out forReports CRM amounts, which drift from billed MRR after discounts, downgrades and refunds.
Spreadsheets	Best forFounders building a monthly MRR bridge by hand from Stripe and CRM exports.	Watch out forRebuilt every month and easy to break when a formula or column changes.

Asked in chat

What they ask Bruin

@Bruin
what was net new MRR last week?
@Bruin
which accounts expanded in September, by owner?
@Bruin
why did churned MRR double in Q3?
@Bruin
what is NRR for customers who signed in 2025?
@Bruin
which downgrades happened after a support escalation?
@Bruin
how much MRR renews in the next 60 days?

How it works

How to set it up

1
Connect Stripe for subscriptions, invoices, refunds and coupons, and HubSpot or Salesforce for accounts, owners, segments and contract dates.
2
Map each Stripe customer to one CRM account, and decide how parent companies, multiple subscriptions and invoice-billed contracts roll up.
3
Define the MRR movements once (new, expansion, contraction, churn and reactivation) with rules for annual plans, discounts and paused subscriptions; Bruin tests them every run.
4
Schedule a Monday post in #revenue with the MRR bridge and the five largest movements, each linked to its query, and let people reply with follow-ups.
5
Set alerts for churned MRR above the four-week average or a large account downgrading, tagging the account owner in Slack the day it happens.

Connects to

The data behind the answers

Built in

Stripe
HubSpot
Salesforce
Chargebee
Recurly
Paddle
Intercom

Via API

ChartMogul
NetSuite
Xero

Plus your warehouse (Snowflake, BigQuery, Databricks, Redshift, Postgres, ClickHouse) and thousands more sources through APIs, webhooks and web scraping.

Worth knowing

The honest caveat

Stripe sees invoices, not contracts. Deals closed in the CRM but billed by invoice, paid annually upfront or discounted in year one appear differently, so decide whether MRR follows the contract or the invoice before the first Monday post goes out.

Frequently asked

Common questions.

Can Bruin post MRR, churn and expansion to Slack every week?

Yes. Schedule a Monday post with new, expansion, contraction and churned MRR, and Bruin explains the largest movements by account and owner. Anyone can reply in the thread with a follow-up question.

Why does MRR in Stripe differ from revenue in the CRM?

The CRM records contract value when a deal closes, while Stripe records what is invoiced and paid after discounts, prorations and refunds. Bruin uses the rule your team picks and shows where the two systems disagree, account by account.

How do I know the churn number Bruin posts in Slack is right?

Each post links to its query and sources. Churn has one definition, tested on every run, and if a check fails, such as Stripe data arriving late, the number is held back instead of posted.

How long does it take to see MRR in Slack after connecting Stripe?

Connect Stripe and ask once the first sync finishes, since MRR from billing alone is ready then. Splitting it by owner and segment comes after HubSpot or Salesforce is connected and accounts are mapped.

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