Mobile Gaming Use Cases/SupportPlayer Support / Community

What percentage of chat-active players receive toxicity reports, and has the rate exceeded 5% in any region in the past 7 days?

Monitor chat toxicity rates by region to prioritize moderation resources and identify cultural hotspots

Metrics & KPIs

Toxicity report rate %chat usage ratereports per active chatterregional toxicity ranking

Required Data

Chat message eventstoxicity report eventsplayer region data

Data Sources

TelemetrySupport Platform

Works with tools like

MixpanelAmplitudeGameAnalyticsFirebase AnalyticsdeltaDNAZendeskHelpshiftIntercomFreshdesk

How Bruin answers this

Bruin

Bruin AI Data Analyst

What percentage of chat-active players receive toxicity reports, and has the rate exceeded 5% in any region in the past 7 days?

Bruin connects to your Telemetry, Support Platform and runs the analysis automatically.

It tracks Toxicity report rate %, chat usage rate, reports per active chatter and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.

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