Is the anti-cheat system generating false positive ban rates above 0.1% of active competitive players per week, and are more than 20% of ban appeals being upheld?

Monitor anti-cheat accuracy to prevent legitimate player bans that damage competitive ecosystem trust and generate support burden

Metrics & KPIs

False positive rateappeal upheld ratebans per weekdetection accuracyappeal volume

Required Data

Ban eventsappeal outcomesactive competitive player countscheat detection logs

Data Sources

TelemetrySupport PlatformData Warehouse

Works with tools like

MixpanelAmplitudeGameAnalyticsFirebase AnalyticsdeltaDNAZendeskHelpshiftIntercomFreshdeskSnowflakeBigQueryRedshiftDatabricksClickHouse

How Bruin answers this

Bruin

Bruin AI Data Analyst

Is the anti-cheat system generating false positive ban rates above 0.1% of active competitive players per week, and are more than 20% of ban appeals being upheld?

Bruin connects to your Telemetry, Support Platform, Data Warehouse and runs the analysis automatically.

It tracks False positive rate, appeal upheld rate, bans per week and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.

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