Mobile Gaming Use Cases/SupportPlayer Support / Community

Do more than 60% of surveyed competitive players rate our anti-cheat effectiveness as 'good' or 'excellent', and has this improved by 5+ points since last quarter?

Survey competitive player community perception of anti-cheat effectiveness to track trust and identify communication gaps between actual and perceived cheat rates

Metrics & KPIs

Trust rating distributionQoQ improvementperception vs reality gapcompetitive player satisfaction

Required Data

Survey responsescompetitive player segmentshistorical survey dataactual cheat rates

Data Sources

Support PlatformData WarehouseTelemetry

Works with tools like

ZendeskHelpshiftIntercomFreshdeskSnowflakeBigQueryRedshiftDatabricksClickHouseMixpanelAmplitudeGameAnalyticsFirebase AnalyticsdeltaDNA

How Bruin answers this

Bruin

Bruin AI Data Analyst

Do more than 60% of surveyed competitive players rate our anti-cheat effectiveness as 'good' or 'excellent', and has this improved by 5+ points since last quarter?

Bruin connects to your Support Platform, Data Warehouse, Telemetry and runs the analysis automatically.

It tracks Trust rating distribution, QoQ improvement, perception vs reality gap and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.

Bruin for mobile gaming

Use cases across every team in your studio, from monetisation to LiveOps, product to engineering. One AI that speaks your data.

Ads Monetization ManagerC-LevelCRM / Lifecycle ManagerData ScientistEconomy DesignerEngineeringFinance / FP&AGame DesignerLiveOps ManagerPlayer Support / CommunityProduct ManagerQA EngineerUA Manager

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Connect your data, ask the question, get the answer. No SQL needed.