What percentage of players who submit a support ticket within 7 days of install churn within 14 days?
Identify whether poor early support experiences are accelerating churn among new users
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Bruin AI Data Analyst
What percentage of players who submit a support ticket within 7 days of install churn within 14 days?
Bruin connects to your MMP, Support Platform and runs the analysis automatically.
It tracks 14-day churn rate post-ticket, ticket volume by type, resolution time vs churn rate and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
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