SaaS Use Cases/Engineering & PlatformDevOps Engineer

Which API endpoints have had error rates above 1% in the last 24 hours, and which customers are most affected?

Detects API reliability degradations and maps impact to specific customer accounts for prioritized remediation.

Metrics & KPIs

Error rateaffected customer countp99 latency

Required Data

API logserror codescustomer IDsendpoint paths

Data Sources

Engineering PlatformProduct Analytics

Works with tools like

GitHubJiraLinearPagerDutyDatadogMixpanelAmplitudeHeapPendoPostHog

How Bruin answers this

Bruin

Bruin AI Data Analyst

Which API endpoints have had error rates above 1% in the last 24 hours, and which customers are most affected?

Bruin connects to your Engineering Platform, Product Analytics and runs the analysis automatically.

It tracks Error rate, affected customer count, p99 latency and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.

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Use cases across every team in your SaaS company, from churn & retention to revenue operations, product analytics to engineering. One AI that speaks your data.

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