SaaS Use Cases/Product AnalyticsProduct Manager

Do users who skip the guided product tour have a 30-day retention rate more than 20 percentage points lower than those who complete it?

Measures the retention impact of the guided tour to determine if it should be made mandatory or redesigned to reduce skip rates.

Metrics & KPIs

Tour skip rateretention rate by completion statusretention gap

Required Data

Tour completion eventsskip events30-day retention status

Data Sources

Product AnalyticsData Warehouse

Works with tools like

MixpanelAmplitudeHeapPendoPostHogSnowflakeBigQueryRedshiftDatabricksClickHouse

How Bruin answers this

Bruin

Bruin AI Data Analyst

Do users who skip the guided product tour have a 30-day retention rate more than 20 percentage points lower than those who complete it?

Bruin connects to your Product Analytics, Data Warehouse and runs the analysis automatically.

It tracks Tour skip rate, retention rate by completion status, retention gap and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.

Bruin for SaaS

Use cases across every team in your SaaS company, from churn & retention to revenue operations, product analytics to engineering. One AI that speaks your data.

C-Level/ExecutiveCustomer Success ManagerData AnalystDevOps EngineerEngineering ManagerFinance/FP&A AnalystGrowth ManagerMarketing ManagerProduct ManagerRevenue Operations ManagerSales Operations ManagerSupport Manager

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