SaaS Use Cases/Product AnalyticsProduct Manager

What is the median time from a new user being created in the identity provider to having full access in our system via SCIM, and does it exceed 15 minutes?

Measures the end-to-end provisioning speed for new users to ensure a frictionless onboarding experience for SSO-enabled organizations.

Metrics & KPIs

Median time to accessp95 timeprovisioning events exceeding SLA

Required Data

IdP user creation eventssystem access grant timestampsSCIM sync logs

Data Sources

Engineering PlatformProduct Analytics

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How Bruin answers this

Bruin

Bruin AI Data Analyst

What is the median time from a new user being created in the identity provider to having full access in our system via SCIM, and does it exceed 15 minutes?

Bruin connects to your Engineering Platform, Product Analytics and runs the analysis automatically.

It tracks Median time to access, p95 time, provisioning events exceeding SLA and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.

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