Do accounts with at least 1 certified user retain at a rate at least 18% higher than accounts with zero certified users over 12 months?
Quantifies the retention impact of having certified users within customer accounts to justify training program investment.
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Bruin AI Data Analyst
Do accounts with at least 1 certified user retain at a rate at least 18% higher than accounts with zero certified users over 12 months?
Bruin connects to your Customer Success Platform, Billing Platform and runs the analysis automatically.
It tracks Retention rate by certification status, lift percentage, certified account count and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
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