Which support issue types have a customer effort score above 4 out of 5, and how many tickets per month do they generate?
Pinpoint high-friction support interactions to guide self-service improvements and process automation.
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Bruin AI Data Analyst
Which support issue types have a customer effort score above 4 out of 5, and how many tickets per month do they generate?
Bruin connects to your Customer Support, CRM and runs the analysis automatically.
It tracks CES by issue type, ticket volume, resolution time and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
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