What percentage of cross-border orders result in customer complaints about unexpected duties or taxes, and has this exceeded 8% of international orders?
Track customer dissatisfaction caused by unexpected import duties and taxes to evaluate whether DDP pricing should be offered.
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Bruin AI Data Analyst
What percentage of cross-border orders result in customer complaints about unexpected duties or taxes, and has this exceeded 8% of international orders?
Bruin connects to your Customer Support, E-commerce Platform, Shipping/Fulfillment and runs the analysis automatically.
It tracks Complaint rate on duties, refund requests from duties, DDP adoption rate and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
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