How many customers per pricing tier are hitting API rate limits more than 10 times per day, and what is the correlation with support ticket volume?
Identifies customers struggling with API rate limits by pricing tier to inform tier limit adjustments and preempt support escalations.
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Bruin AI Data Analyst
How many customers per pricing tier are hitting API rate limits more than 10 times per day, and what is the correlation with support ticket volume?
Bruin connects to your Engineering Platform, Support Platform, Billing Platform and runs the analysis automatically.
It tracks Rate limit hits per customer, affected customer count by tier, support ticket correlation and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
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