SaaS Use Cases/Customer SuccessCustomer Success Manager

Do enterprise accounts that configure SSO within 30 days of onboarding have 12-month retention rates above 95% compared to those without SSO?

Quantifies the retention impact of SSO adoption to prioritize SSO configuration during onboarding.

Metrics & KPIs

Retention rate with SSOretention rate without SSOSSO adoption timeline

Required Data

SSO configuration eventsonboarding datesretention dataaccount tiers

Data Sources

Product AnalyticsCustomer Success PlatformBilling Platform

Works with tools like

MixpanelAmplitudeHeapPendoPostHogGainsightChurnZeroTotangoVitallyCatalystStripeChargebeeRecurlyPaddleZuora

How Bruin answers this

Bruin

Bruin AI Data Analyst

Do enterprise accounts that configure SSO within 30 days of onboarding have 12-month retention rates above 95% compared to those without SSO?

Bruin connects to your Product Analytics, Customer Success Platform, Billing Platform and runs the analysis automatically.

It tracks Retention rate with SSO, retention rate without SSO, SSO adoption timeline and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.

Bruin for SaaS

Use cases across every team in your SaaS company, from churn & retention to revenue operations, product analytics to engineering. One AI that speaks your data.

C-Level/ExecutiveCustomer Success ManagerData AnalystDevOps EngineerEngineering ManagerFinance/FP&A AnalystGrowth ManagerMarketing ManagerProduct ManagerRevenue Operations ManagerSales Operations ManagerSupport Manager

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