SaaS Use Cases/Customer SuccessCustomer Success Manager

By how much have law firm accounts using the time tracking integration increased their captured billable hours compared to pre-deployment baseline over 6 months?

Quantifies the ROI of the time tracking integration by measuring the increase in captured billable hours, a key value proposition for legal customers.

Metrics & KPIs

Percentage upliftaverage hours captured per attorneyrevenue impact estimate

Required Data

Billable hours before and after deploymentintegration activation dates

Data Sources

Product AnalyticsCustomer Success Platform

Works with tools like

MixpanelAmplitudeHeapPendoPostHogGainsightChurnZeroTotangoVitallyCatalyst

How Bruin answers this

Bruin

Bruin AI Data Analyst

By how much have law firm accounts using the time tracking integration increased their captured billable hours compared to pre-deployment baseline over 6 months?

Bruin connects to your Product Analytics, Customer Success Platform and runs the analysis automatically.

It tracks Percentage uplift, average hours captured per attorney, revenue impact estimate and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.

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