In our enterprise accounts, how many departments are actively using the product, and do accounts with 3+ departments engaged have NRR above 120%?
Measures intra-account adoption breadth to identify opportunities for deeper organizational penetration.
Metrics & KPIs
Required Data
Data Sources
Works with tools like
How Bruin answers this
Bruin AI Data Analyst
In our enterprise accounts, how many departments are actively using the product, and do accounts with 3+ departments engaged have NRR above 120%?
Bruin connects to your Product Analytics, CRM, Billing Platform and runs the analysis automatically.
It tracks Departments per account, NRR by department count, department adoption trend and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
Related use cases
Critical Health Score Accounts
Which accounts with over $25K ARR have a health score below 40 and have submitted more than 2 support tickets this month?
Customer SuccessNPS by Customer Tenure
What is the average NPS score for customers in their first 6 months vs. customers with over 2 years tenure?
Customer SuccessAt-Risk Renewals (90 Days)
Which accounts renewing in the next 90 days have a health score below 50 and declining usage over the past 60 days?
Bruin for SaaS
Use cases across every team in your SaaS company, from churn & retention to revenue operations, product analytics to engineering. One AI that speaks your data.
Get this answer in seconds
Connect your data, ask the question, get the answer. No SQL needed.