SaaS Use Cases/Customer SuccessCustomer Success Manager

Which accounts are paying for more than 100 seats but have fewer than 50% of seats active in the last 30 days?

Flags accounts with low seat utilization that may be at risk for downgrades or churn at renewal.

Metrics & KPIs

Seat utilization rateinactive seatspotential contraction MRR

Required Data

Licensed seat countactive user countlast login dates

Data Sources

Product AnalyticsBilling Platform

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How Bruin answers this

Bruin

Bruin AI Data Analyst

Which accounts are paying for more than 100 seats but have fewer than 50% of seats active in the last 30 days?

Bruin connects to your Product Analytics, Billing Platform and runs the analysis automatically.

It tracks Seat utilization rate, inactive seats, potential contraction MRR and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.

Bruin for SaaS

Use cases across every team in your SaaS company, from churn & retention to revenue operations, product analytics to engineering. One AI that speaks your data.

C-Level/ExecutiveCustomer Success ManagerData AnalystDevOps EngineerEngineering ManagerFinance/FP&A AnalystGrowth ManagerMarketing ManagerProduct ManagerRevenue Operations ManagerSales Operations ManagerSupport Manager

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