Which training topics have NPS scores below 30, and have any topics seen NPS decline by more than 15 points over the past 2 quarters?
Tracks satisfaction across training topics to identify content needing refresh and detect quality degradation.
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Bruin AI Data Analyst
Which training topics have NPS scores below 30, and have any topics seen NPS decline by more than 15 points over the past 2 quarters?
Bruin connects to your Customer Success Platform, Data Warehouse and runs the analysis automatically.
It tracks NPS by topic, NPS trend, topics below threshold and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
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