What percentage of total support tickets in the past 30 days are SSO or provisioning related, and which specific SSO issues account for more than 20% of those tickets?
Tracks the support burden of SSO/provisioning issues to identify the most impactful areas for self-service improvement.
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Bruin AI Data Analyst
What percentage of total support tickets in the past 30 days are SSO or provisioning related, and which specific SSO issues account for more than 20% of those tickets?
Bruin connects to your Support Platform, Data Warehouse and runs the analysis automatically.
It tracks SSO ticket percentage, top issue categories, resolution time for SSO tickets and delivers the answer in seconds, in Slack, Discord, Teams, Google Chat, WhatsApp, Telegram, email, or your browser.
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